TERMS AND CONDITIONS
Our store policies are detailed below, please have a look and contact us if you have any further questions.
BASIC TERMS
These terms and conditions apply to contracts concluded at a distance in the e-shop www.beccikidswear.com between the seller and the buyer according to Act no. 102/2014 Coll. on consumer protection in the sale of goods and the provision of services under a distance contract.
The seller is:
RANADA s.r.o., Dunajska 4, Bratislava 811 08. Business ID: 50450557, Tax ID: 2120331213.
Contact e-mail: becci.kidswear@gmail.com
Registered in the Trade Register of the District Office Bratislava under no. 113368/B.
The buyer is the consumer, i. a natural person who, when concluding and performing a consumer contract, does not engage in an occupation or profession within the scope of his business. Purchase made by a business entity is governed by the Commercial Code no. 513/1991 Coll.
The Consumer Protection Supervisory Authority is the SOI Inspectorate for the Bratislava Region, Prievozská 32, P.O. BOX 5, Bratislava 827 99.
ORDER AND CLOSURE OF THE CONTRACT
The buyer submits the completed order as a proposal to conclude a contract under the Civil Code, based on the seller's offer in the e-shop. The contract is concluded by confirmation of the order by the seller.
PRODUCT PRICES
All product prices in the e-shop are final. The seller is not a VAT payer. Product cost does not include shipping costs. These are listed in the shopping cart before the order is completed, where the buyer also sees the total cost of the order, including the cost of delivery.
PAYMENT FOR GOODS
Payments are made in EUR, with the seller accepting payment for the goods ordered in the following ways:
prepay by bank transfer - For this method of payment, the buyer is sent the goods after payment and crediting the full amount of the goods specified in the electronic order to the seller's account. Payment by bank transfer is not charged. The goods are paid in advance on the basis of data sent by email to the buyer's email address in the order confirmation.
Bank connection: Tatra banka a.s.
Account holder: RANADA s.r.o.
Account number: SK55 1100 0000 0029 4705 0798
BIC (SWIFT): TATRSKBX
payment upon receipt - cash on delivery - With this method of payment, the buyer pays the full amount for the goods specified in the electronic order upon receipt of the goods. Valid only for orders with delivery in Slovakia.
cashless payment via electronic banking - PayPal
The part of the order in the e-shop is the obligation of the buyer to pay the price to the seller for the ordered goods.
SHIPPING POLICY
How We Do It
The usual dispatch time is 1-3 days after the payment has been credited to the seller's account. The buyer is informed via email within 24 hours of expedition when the delivery is dispatched.
The seller is not responsible for delayed delivery caused by the postal services or courier or for damages of goods caused by the postal services or courier.
The seller reserves the right to prolong the delivery period in case that unexpected circumstances appear. The buyer is immediately informed about any such extension of the delivery period.
Goods shall be deemed to be taken over by the buyer at the moment when the buyer or a third party designated by him (with the exception of the carrier) takes over all or part of the ordered goods, or if the goods ordered by the buyer in one order are delivered separately, (b) supplying goods consisting of several parts or pieces at the moment of the last piece or last piece being taken over; (c) the goods are supplied repeatedly for a limited period, at the moment of receipt of the first goods delivered.
CANCELLATION & RETURN POLICY
The Information You Need to Know
The buyer has the right to cancel their order, which has not been dispatched. In this case the buyer should contact the seller as soon as possible, via email on becci.kidswear@gmail.com. If the order has already been paid for, the seller will return the money within 14 days to the same account the payment was made from. In line with article 6 of the commercial code no. 367/2000 as amended the buyer has the right to back out of the contract within 14 days from the delivery date / not applicable for collecting the goods at the seller’s operation in person/.
When the buyer decided to back out of the contract and requests a refund it is necessary he lets the seller know, via email on becci.kidswear@gmail.com, within the 14 days of receipt. The returned goods have to be undamaged with no signs of use or wear in the original package with the purchase receipt enclosed, by sending it back within 14 days of informing the seller about the request for a refund. When all these conditions are met, the returned items will be refunded excluding the original cost of shipping unless deemed faulty, within 14 days of receiving the returned goods. All return postage costs are at customers’ expense unless items deemed faulty.
Wear characteristics of the material or use is not considered a defect. This is not a defect if the nature of the goods sold implies that its service life is shorter than the warranty period, and if, in the normal course of use, it is worn out before the warranty period expires.
The buyer cannot withdraw from the contract, the subject of which is: the sale of goods made according to the specific requirements of the consumer, goods made to measure or goods specifically intended for one consumer (personalized embroidered detail).
PRIVACY
Your Data is Secure
By providing and providing personal data in the name, surname, address and telephone contact, the buyer grants the seller the consent to process his / her personal data for the purpose of accepting and arranging the order, billing the purchase price for the goods and for the advertising and promotional purposes of the seller (sending promotional offers to the buyer) ). The seller declares that the buyer's personal data will be used in accordance with Act no. 122/2013 Z.z. on the protection of personal data. The buyer is responsible for the correctness, truthfulness, topicality and completeness of the personal data provided. The rights of the buyer as the person concerned are specified in Act No. 122/2013 Coll. on the protection of personal data.
By confirming the order of the goods, the buyer confirms that he was acquainted with the conditions of processing of personal data according to Act No. 122/2013 Coll. on the protection of personal data. These General Terms and Conditions are valid and effective from 01.11.2018. The Operator reserves the right to change these General Terms and Conditions. The obligation to notify in writing the change of general purchasing conditions is fulfilled by placing it on the website www.beccikidswear.com.
UPDATED on September 20, 2019